Working Age Outreach Worker 

Job Description

August 2020

Join us at MertonVision

MertonVision is a local charity providing services, support and information to people with a visual impairment in Merton.

Our values:

• Making a difference: The lives of people with visual impairments are better because of what we do.
• Working in partnership: We work collaboratively together and with all our partners and stakeholders.
• Respect: We treat people the way we would like to be treated.
• Quality: We set clear goals and high standards and work efficiently and effectively to achieve them.
• Participation: We place the participation of blind and partially sighted people at the heart of everything we do.

MertonVision aims to be a fulfilling and enjoyable place to work; we know this enthusiasm plays a key role in delivering high quality services to our service users, we also recognise the crucial role each and every one of us plays in helping to achieve our goals.

Role: Working Age Outreach Worker (WAOW)

Department: Outreach Team

Reporting to: Manager

Location: Guardian Centre, 67 Clarendon Road, SW19 2DX

Salary: £18-19k (dependent on experience)

Contract type: Part time, fixed 3 year period (18 Months remaining 24 hours per week Monday to Fridayvariable

Job overview: 

To develop social and peer support activities, and to promote the take-up of statutory and voluntary services for people in Merton with impaired vision.  This will focus on younger people and those from Black and Minority Ethnic groups.

About the role and the candidate: 

To identify people in Merton with impaired vision who are not accessing services and provide information and support to enable them to do so.

To identify and organise support groups and activities for people with a visual impairment around the London Borough of Merton (and Wandsworth). This will complement activities at MertonVision and will include hard to reAnchorach people such as those from ethnic minority groups.

To develop links with statutory and voluntary agencies to raise awareness of the needs of people with a visual impairment and provide them with information about services available.

It is not necessary, although it would be beneficial to have experience working in the charity sector. This role would be most suitable for a candidate who is pro-active, resourceful and keen to learn and develop at a very fast pace.


To be committed to being supervised in accordance with the agreed supervision procedure.

To participate in MertonVision staff appraisal scheme and participate in any training identified through this process.

To participate in team meetings.

Other responsibilities:

To have knowledge of and adhere to MertonVision’s Equal Opportunities Policy.

Person specification:

This post requires excellent interpersonal skills.

Essential Skills

Experience of working closely with people from all sectors of the community, but in particular to have an understanding of the cultural needs of people from Black and Minority Ethnic groups.

Experience of setting up activities and/or support groups.

Ability to communicate well verbally and in writing.

Good organisational skills.

Basic computer skills such as word processing, data input, file storage and retrieval.


Knowledge of the impact of visual impairment.


Able to understand and make a commitment to a code of confidentiality.

A mature self-motivated and confident person able to relate well to people with a visual impairment, younger people and those from diverse cultures.

To participate in all aspects of the job to meet the needs of people with a visual impairment.

The ability to work well and proactively within a small team.

Ability to handle difficult situations calmly.

Special requirements

The post holder will be expected to work flexible hours according to the needs of the service. This will include some evenings and weekends.

The post involves a good knowledge of the Borough and the ability to travel around independently.

This post is subject to an enhanced DBS check.

How to apply

Email your CV and a supporting statement (no more than 500 words).

Closing date: 7/9/20 Interview date: W/C 14/9/20