Visual Impairment Awareness Training: Tailored for Your Organization

Empower your team with essential knowledge to better serve and interact with individuals living with sight loss. Our Visual Impairment Awareness Training is designed specifically to meet your organisational needs, and is delivered by an expert who has lived experience of visual impairment, offering unparalleled insight and authenticity.

Why Choose Our Training?

Sight loss affects many, including your customers, clients, and potentially even employees. Often, these challenges aren’t immediately visible, making it crucial for responsible organizations to be equipped with the right skills to provide inclusive services. Our training will equip your staff with the empathy, confidence, and practical skills necessary to make your business more accessible and supportive of people with visual impairments.

Tailored Training Delivered to You

Our interactive training sessions can be delivered at your place of work, online, or at our MertonVision Centre, providing you with maximum flexibility. Whether your team works in customer service, healthcare, or management, the course is designed to provide practical guidance and support, ensuring you can accommodate the unique needs of those with sight loss.

Training Highlights

Our program covers a broad range of essential topics, including:

Understanding visual impairments

Causes of sight loss and how they affect daily life.

Empathy and emotional insight

Explore the emotional impact of sight loss and how to be supportive.

Practical guidance

Learn sighted guiding techniques, effective communication methods, and how to use appropriate language.

Legal compliance

Ensure your business complies with the Equality Act 2010 by making reasonable adjustments.

Accessibility tips 

Make your environment more accessible for people with visual impairments.

Assistive technology

Discover how technology can empower individuals with sight loss.

Eye health

Understand the importance of eye health, especially for employees using visual display equipment.

Why Is This Training Essential?

Visual impairment affects more people than you might think, and your staff may encounter individuals with sight loss daily. Our training gives your team the tools they need to confidently interact with and support visually impaired individuals, fostering a culture of inclusion and accessibility within your organization.

Who Should Attend?

This training is suitable for:

• Customer-facing staff (e.g., receptionists, salespeople, service representatives)
• Healthcare professionals (e.g., nurses, carers, medical staff)
• Managers and supervisors responsible for team inclusivity
• Volunteers and anyone with a public-facing role

Delivered by a Visually Impaired Trainer

Our training is led by a visually impaired expert who shares first-hand experiences, making the learning process authentic and impactful. Your team will gain valuable insights into the real-world challenges faced by those with sight loss and how to overcome them in everyday interactions.

Potentially Free for Charitable Partners

For our local charitable partners, this essential service could be offered free of charge. Please contact us for details and to find out if your organization qualifies.

Flexible and Convenient

Duration

Up to 3 hours.

Location

At your workplace, online, or at our MertonVision Centre.

Contact

For quotes and booking inquiries, email Hassan Khan on hassan.khan@mertonvision.org.uk

Invest in awareness. Empower your team. Make your organization more inclusive with MertonVision’s Visual Impairment Awareness Training.